Refund & Return Policy

Last Updated: 27 November 2025

Your satisfaction matters to us. If something isn’t right, we’re here to help.

Eligibility for Return

You can request a return within 7 days of receiving your order if:

• The item is unused and in original condition

• All tags/packaging are intact

• It is not a discounted or final-sale item

Non-Returnable Items

• Sale items

• Used or damaged items

• Hijabs/Scarves (for hygiene reasons)

Refunds

Once we receive and inspect the returned item:

• Approved refunds will be issued as store credit or refund (brand preference — tell me which you prefer).

Exchanges

You may request an exchange for size or color (if available).

Return Shipping

Return shipping cost is the customer's responsibility unless the item arrived damaged or incorrect.

To Start a Return

Contact us at:
📩 mulaabis01@gmail.com