1. What products do you sell?

We offer modest wear including abayas, dresses, tops, and premium fabric clothing designed for comfort and everyday elegance.

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2. Are your fabrics high quality?

Yes. We use carefully selected, premium-quality fabrics that are soft, durable, and comfortable for daily wear.

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3. How do I place an order?

Simply add your favorite items to the cart and proceed to checkout. Fill in your details, select payment method, and confirm your order.

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4. Do you offer Cash on Delivery (COD)?

Yes, we offer COD within Pakistan. (If not, tell me and I’ll adjust it.)

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5. How long does delivery take?

• Within Pakistan: 2–6 business days

• International: 7–20 business days (if enabled)

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6. How can I track my order?

After your order is shipped, you’ll receive a tracking link via email or WhatsApp.

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7. Can I return or exchange my order?

Yes, you can request a return or exchange within 7 days of delivery if the item is unused and in original condition.
(Sale items and hygiene-sensitive items like hijabs are non-returnable.)

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8. Are sale items refundable?

No, sale and discounted items are final sale and cannot be returned or exchanged.

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9. What if I receive a damaged or wrong item?

If you receive a faulty or incorrect product, contact us within 48 hours and we will replace it immediately.

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10. Do you ship internationally?

Yes, we ship internationally to selected countries. Shipping cost will appear at checkout.

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11. How can I contact customer support?

You can reach us anytime at:
📩 support@mulaabis.com
(Or WhatsApp if you use it — tell me and I’ll add it.)

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12. What size should I order?

Each product has its own size chart. We recommend checking measurements carefully before placing your order to ensure the best fit.

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13. Do you restock sold-out items?

Some items are restocked based on availability. You can sign up for restock alerts on the product page.

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14. Are colors of the product exact as shown?

We try our best to show accurate colors, but slight variations can occur due to lighting and screen resolution.

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15. Do you accept custom orders?

If you do — I’ll write a version.
If not — I’ll add a friendly explanation.